What is good customer service about then? One word: caring. Bad customer service happens when the employee doesn't care. You could chalk it up to low wages or getting paid regardless of results. But that's not it either. Hiring managers need to do two things and two things only:1. Hire employees that ALREADY care and are ALREADY motivated.2. Repeat step 1.When this is done, everything changes. People are happy on both sides of the table. Costs for management and training plummet . Richie Norton
About This Quote

In a business environment, customer service is one of the most important aspects of a company. The level of service that a company provides to its customers sets the bar for the entire industry. Bad customer service can seriously harm a company’s reputation and cause a customer to flee from a company. It is important for a company to hire employees who are already motivated and caring, as it can significantly increase the level of service that they provide. This is because these employees will strive to make sure their customers are satisfied with their experience.

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